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ATV FREQUENTLY ASKED QUESTIONS - FAQ OF QUAD BIKE TOUR

Quad Bike Rider In Peru

How to book with Peru Adventure Tours?
There are several ways that you may want to contact us, to make a booking for your Quad Bike Experience.
Choose one of the options below and our helpful and friendly staff members, will be happy to answer any questions that you may have, and book you in at a time most suitable for you.
EMAIL: If you would like to make an online reservation for a Quad Bike Tour – ATV Tour sends us an email and then we may contact you to confirm your reservation (peruadventurestours@hotmail com - info@peruadventurestours.com).
BY PHONE: Please call us on 0051 054 221658 OR 0051 054 959853447 and we can assist you with any enquiry or booking that you may have.

Do I need to have previous experience?
No prior ATV/Quad bike tour experience is necessary!
A full safety and operational instructions is given before the tour to ensure all participants are familiar and comfortable with our equipment and the safety skill needed on the trail.
Each tour is accompanied by experienced guide to help you with any inconvenient along the tour.

How old do I have to be?
All participants must have a current driver’s license and reasonably fit.The minimum age is 16 years under adult authorization.

What if I want more than the standard trip?
We operate in an extensive area of valleys and volcanic land, we have a large selection of different tracks, some of which we haven’t even discovered ourselves, so we can guarantee you will be kept active for as long as you wish.

Is there an age limit for quad biking?
All participants must be at least 16 years old under a familiar supervision/authorization. We have no maximum age, but due to the nature of riding quad bikes in an off road environment we would stress that participants need to be reasonably fit.

Do you need any deposit as guarantee when I book the ATV tour?
Yes, each ATV/Quad bike tour booking will require a valid credit card number to be provided for security purposes in the event of any damage to the bikes etc. (Similar to when you hire a car or hotel room).

Can I bring my own quad bike?
Unfortunately we are unable to offer this at the moment, but may look into opening up a separate course in the future.

The tour guide have experience guided a group of riders?
All of our guides are fully trained in ATV/Quad Biking guiding and have also all completed first aid training.
Our guides are specialized in guiding the very nervous and never ridden client through to the experienced and more confident riders. Before your trip commences there is a full safety brief and instructions and tuition given on how to ride your quad bike.
Once the safety briefing is completed you then head to a familiarization area where the guides will put the more experienced riders out behind the lead guide and slower riders follow, we do this so everyone is able to ride to their own ability without pressure.
The more time you spend riding the quad bike the easier it becomes. Guides are there to help if required; they are there for your safety and enjoyment.
We give you the freedom to ride at your own safe speed within your ability and to conditions.

Do I need to book in advance?
We would highly recommend pre booking due to the popularity of quad biking. Each booking needs 50% of deposit as first payment through one of our payment methods.

How long does it last?
Trips can be tailored to your own needs but usually we have from ½ and up to more days. We also arrange ATV/Quad bike tours in the Colca canyon, from Arequipa to Puno and to Cusco and around there too.

Is ATV/Quad biking tour safe?
ATV/Quad biking is safe as long as you follow the full instructions and briefing given by our fully trained staff. Safety equipment is also provided.

When is the raining season?
The raining season begins on December and end on April, you must need to bring full waterproof clothing. Between May to November is the summer season and we recommend you to bring a fleece for some late afternoon, but is advisable to wear something that you don't mind getting muddy or dusty.

What if it's raining?
Weather does not affect the departure of our tours as the quad bikes perform equally well in wet or dry conditions.

What kind of clothes should I need to bring?
We recommend you wear long pants, hiking boots or sneakers (boots are best), and a long sleeved shirt or light jacket.
It can be muddy or dusty on the trail so be prepared.
YOU WILL GET DIRTY!
Don’t forget to bring additional clothes to change after the tour. Make sure you bring your camera!

How many people are in each group/depart?
We operate a maximum of 6 bikes plus an instructor to maintain adequate levels of supervision. We can currently take up to 12 people per session with additional tour guide.

What equipment is provided?
All riders will be personally fitted with their own safety helmet, full finger and windproof gloves, goggles, knee and elbow pads (obligatory) and personal bike.

How do I get there?
Pick up/drop off from our local offices.

Is It Difficult?
The bikes are very easy to learn to ride being fully automatic there is also tuition for those who need it. A guide is constantly in touch with the rider’s progress during the tour evaluating skills and advising where necessary. The guide will tailor the tracks to the rider’s capability.

Can I take photos?
Yes! We recommend you do, however consider how you will carry your camera on the bike.

The ATV/Quad bikes have room or something where I can fix my backpack, camera and other personal items?
Each ATV/Quad bike tour has rear rack where you can carry your backpack with your personal items as camera, sunscreen, extra jackets & etc.

Quad Biking Tours In Peru

Children must be 6 years of age to go on a tour as a Rider. Minors (under the age of 16) must have a consent form signed by a legal guardian or parent to participate in our tours. Minors wishing to drive an ATV may be eligible to do so at the age of 14 if they meet certain requirements.

A child under the age of 16 may be able to participate as a driver with a certified guide/instructor on the same machine with them.

Normal group sizes are limited to 8 participants; however, larger groups can be accommodated. Ask for details.

Additional private travel insurance covering cancellations and other potential unforeseen events is strongly recommended.

This is an enjoyable guided tour on our machines. Sorry, we do not provide rentals for unguided riding.

CANCELATION POLICY - TERMS AND CONDITIONS

  • All the payments are 100% thirty days prior (minimum) to departure, because to guarantee quality we must pre-pay 30 days prior your arrival date the spaces in hotels, 4x4 trucks, and many other services.
  • If a notification of cancellation is received until and including 30 days before the estimated date of arrival in your destination in Peru, the full deposit made for the trip is reimbursed after discounting administrative costs of 15% to 25% covered by our administration. Not Applicable for plane and train tickets.
  • If alty of 50% of the total cost. Not Applicable for plane and train tickets.
  • No reimbursement will be made if the notification of cancellation is received 14 or less days before the estimated date of arrival in your destination, or in the case of a no-show by passenger(s) or for cancellations made during the trip itself.
  • If you decide not to continue with the, if you don’t to pay the final balance for ANY REASON outside our company, if you change your travel plans because of any emergency (health, family, accident, natural phenomena, etc).
  • PERU ADVENTURE TOURS reserves the right not to refund any money received as deposit or final payment for the service/tour that has not been informed 13 days before starting the tour. Even if you make a reservation of tour/service at the last moment with 50% of deposit or full payment PERU ADVENTURE TOURS reserves the right not to refund any money.
  • The acceptance of the terms and conditions, proof of their personal data in the booking form, your e-mail(s) sent us to confirm the service/tour will be used as physical evidence to go to the legal authorities to carry out the total cost or the final balance of the service/tour. The customer has full freedom to choose our services/tours or to book the same without any pressure from our company or one of our stuff. The customer is totally responsible for contacting us through our website.
  • If customer files a complaint, claim or complaint to any government entity or institution that creates the belief that our company should not provide the contracted services/tours in accordance with our booking form/contract PERU ADVENTURE TOURS is not responsible for damages, economic costs, etc, that may be generated to the customer through the duration of the process.
  • If our company (Peru Adventure Tours) have the tests and shown that the client violated the truth, has raised false testimony or slandering our reputation PERU ADVENTURE TOURS through their lawyers proceed with the defense and denunciations by the competent authorities and demanded the offender (customer) an economic reparation not less than 15 current minimum salaries set by the government of Peru.
  • PERU ADVENTURE TOURS requires 50% of deposit as first payment through our payment methods at time of booking. This will secure your booking.  There is a 10% fee on credit card payments not included in each tour price. The final balance will be paid in US Dollars or local currency (Peruvian Soles).
  • Quad Bike King reserves the right to change or alter the adventure for safety reasons or in extreme weather conditions. We also reserve the right to stop any of our passengers from continuing a quad bike session, if our safety instructions are not followed by the passenger, or if the passengers behaves in an unacceptable manner or are affected by alcohol.
  • PERU ADVENTURE TOURS is an all weather activity. No cancellations will be accepted due to wet, windy weather or any third party accident.
  • PERU ADVNETURE TOURS asks that all our customers arrive minimum 10 minutes prior to departure.
    No refund will be provided for late arrivals.

    Yamaja ATV

    NO-SHOW POLICY

    We are unable to issue a refund for a no-show under any circumstances.

    LATE ARRIVAL POLICY

    If you are late for your tour, and your tour leaves without you, we are unable to issue you a refund. However, we will make every effort to accommodate you on a later tour.
    We cannot offer a refund for tours missed due to time differences, so make sure you know what time you’re on.

    UNIQUE ATV TOURS POLICIES

    You may not be allowed on the tour if you:
    • Show signs of intoxication.
    • Show signs of infectious disease.
    • Do not meet the age requirements or failure to provide required licensing/deposit.
    • Are unruly or otherwise disrupt the enjoyment of the other participants.

    ATV – QUAD BIKING RULES

    • All participants must wear a helmet.
    • All participants must follow the instructions of the guide.
    • We insist that participants travel at reasonable speeds to ensure safety.
    • All participants must be at least 16 years old.
    • All participants must follow the tour guide in a single file line spaced a minimum of 30 feet apart.
    • All participants must take responsibility to become aware of the features of the ATV prior to the ride, including location of brakes, throttle, and ignition switch.
    • Absolutely no drugs or alcohol.
    • All participants must sign a liability waiver.
    • We reserve the right to cancel or change tours due to inclement weather, safety reasons, insufficient bookings or events beyond our control.
    • Refunds may be offered or tours maybe rescheduled at an alternative date.
    • You are responsible for the equipment you use.
    • A signed credit card imprint is required to cover potential damages.
    CONTACT US
    For more information about the tour or you request a new date to departure for this tour, please contact us....
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